WWE 2K20launched on Tuesday less than one week ago, but criticism of the game has made the days since feel like months. Needless to say, it’s been a rough start forWWE 2K20. The game’s received a Mostly Negative rating on Steam, is averaging a 41/100 on Metacritic, and has had the hashtag #FixWWE2K20 trend on Twitter. But if there’s one positive takeaway, it’s thatWWE 2K20’s developers appear to be listening.

In a statement released on Twitter, the official WWE games account addressedplayer feedback regardingWWE 2K20. The statement doesn’t clarify whether it’s intended to represent the views of publisher 2K, developer Visual Concepts, or just an associated social media team, but it does very clearly acknowledgeWWE 2K20players' frustrations. “We are listening closely to the feedback that’s being shared regardingWWE 2K20and are aware of the concerns some players are reporting.”

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The statement doesn’t get into specifics. No single issue is focused on, though to be fair the list of problems inWWE 2K20is much too long to be addressed in any single Twitter post - or several posts, for that matter. The statement simply clarifies that “We’re working hard to investigate these concerns and address them as necessary.” It’s an unfortunately sanitized message, likely intentionally given there’s some legal culpability involved.Sony’s reportedly already issuing refunds forWWE 2K20, after all.

What’s most important about the statement is that the developers ofWWE 2K20appear to be taking the initiative. “We expect to have an initial patch ready in the next two weeks, with others to follow.” At the very least,WWE 2K20will improve incrementally over the coming months. It may take some time and not all issues may be addressed, but it will improve.

WWE 2K20’s problems are likely due to the game’s recent development changes. Namely, that prior to this year theWWE 2Kgames were developed in conjunction between 2K’s internal studioVisual Concepts and the outside studio Yuke’s. Yuke’s led the development ofWWE 2K19as normal, but 2K decided to end the partnership afterward. The result is Visual Concepts taking on all of Yuke’s work as well as its own with only a year to finish a full game.

Visual Concepts is a more than capable studio, but it’s difficult to imagine any studio taking on that much work and putting out a perfect game in less than a year. That said, it’s also not necessarily fair for a publisher to expect that, and then expect fans to be happy with the resulting product, too.Visual Concept’s annual WWE gamesare bound to improve year to year, but there’s certain to be a lot of frustration in the meantime.

WWE 2K20is available now on PC, PS4, and Xbox One.